Btinternet mail setup windows mail

Any suggestions please how I can sort this out. Message 2 of 5. Delete the account and start again. Message 3 of 5. Any further ideas please? I think I am going to have to get BT to sort this. Message 4 of 5. Message 5 of 5. Report abuse. Details required :. Cancel Submit. Hello Derek, Thank you for posting your query in Microsoft Community. We regret the inconvenience caused to you.

We will assist you with this issue. It would be grateful if you can reply to this question in order to assist you further: Are you trying to set up the same Microsoft Account with which you have logged in into your system? What happens when you try to send emails? Do you get any error message or code? Have you installed all Windows updates? Try removing the account and reconfigure again and check if it helps.

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Sorry if that causes you any trouble. Click here for more information. By logging in I agree that cookies may be set on my browser. Learn more. Please note, the bt email app is only available for users of our new email service. Some days it requires me to sign in more than once a day. Connecting to your bt internet and mail services should be without problems.

Bt offers a number of services that include phone, broadband, tv and other internet services, although one of the most common problems. Try logging into webmail at www.